Social Listening & Alerts

Course Outline

This course will teach you how to use Gumloop to build smart, automated workflows for social media monitoring. You’ll learn how to connect social platforms like Twitter, Reddit, and Bluesky, categorize posts using AI, store relevant content in databases, and send real-time alerts to your team. Step-by-step modules will walk you through scraping posts, tagging them by urgency or sentiment, filtering for high-priority content, and routing insights to Slack, email, or Discord. By the end of the course, you'll have fully automated social listening workflows that run on a schedule and help you stay ahead of key conversations.

Learning Outcomes

• Build end-to-end workflows that monitor and tag social posts across platforms
• Automatically detect high-urgency or high-sentiment posts and notify your team
• Store and analyze post data to uncover trends, generate reports, and improve response strategy

Who Is This Course For?

• This course is ideal for community managers, marketing teams, customer support leads, and brand monitoring specialists who need to stay informed about what’s being said online. It’s also perfect for startup founders or social media analysts looking to automate their listening strategy without writing code.

Pre-requisites

• Basic understanding of social media platforms and typical engagement patternsFamiliarity with team communication tools like Slack, email, or DiscordNo coding required, but comfort with drag-and-drop builder tools is helpful