Microsoft 365 Copilot for Enterprise - Foundations
Course Outline
AI is no longer a separate tool you switch to. With Microsoft 365 Copilot, it's built directly into the apps you already use every day.
This course teaches enterprise employees how to use Copilot effectively across their entire Microsoft 365 environment. Move beyond basic questions to develop genuine competency through practical frameworks, hands-on exercises, and real workflows grounded in your own work data.
Learn what makes Copilot different from other AI tools, how to search and reference your actual files and meetings, how to write prompts that get useful results, and how to chain features together into workflows that save real time.
What You'll Learn
Understanding Copilot – What grounding means, where Copilot lives, how it connects to your work data, and how your data stays safeThe Microsoft 365 Copilot App – Search, Chat, referencing with / and +, specialist agents with @, thinking modes, and Copilot PagesPrompting Effectively – The Goal / Context / Source / Expectations framework, iteration techniques, and the Prompt GalleryPlatform Walkthrough – Copilot in Word, Excel, PowerPoint, Outlook, and Teams
Learning Outcomes
- Understand what makes Copilot different from standalone AI tools and how grounding connects it to your work data
- Navigate Copilot Chat, Search, Pages, and the Copilot pane inside Office apps confidently
- Reference specific files, meetings, and emails to get precise, grounded responses
- Write effective prompts using the Goal / Context / Source / Expectations framework and iterate with specific feedback
- Make sound judgments about data safety, verification, and professional accountability
Who Is This Course For?
- Enterprise employees with a Microsoft 365 Copilot licenceKnowledge workers who use Word, Excel, PowerPoint, Outlook, or Teams dailyAnyone who has tried Copilot but isn't getting consistently useful resultsTeams needing a shared foundation for how to use Copilot effectively and safelyProfessionals who want to move beyond basic questions to real workflows
Pre-requisites
- A Microsoft 365 Copilot licence (enterprise version recommended)
- Basic familiarity with Microsoft 365 apps (Outlook, Word, Teams)
- Have used Copilot at least once (even just a simple question)
- No technical or coding skills required
